.Five9 (FIVN) has actually been granted the 2024 Aragon Research Study Advancement Award for Artificial Intelligence Connect with Centers and called a Forerunner in 2 Aragon Analysis Globe reports: artificial intelligence Representative Platforms in the ICC, 2025, as well as Intelligent Connect With Center, 2025. The firm was recognized as the most strategic provider in the AI Broker Platforms report.At the primary of Five9’s development is their vision for The brand-new CX, where Artificial Intelligence Professionals as well as AI-empowered Person Professionals team up to provide hyper-personalized client knowledge. The business just recently introduced brand-new advancements featuring Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, realizing Five9’s lofty use modern technology in market evolution and also interruption.Five9 (FIVN) ha ricevuto il premio Aragon Research study Development Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Research study Entire world: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Research study Advancement 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Research study World: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 pour les Centres de Call AI et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Analysis Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Get in touch with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The brand-new CX, ou00f9 Brokers artificial intelligence et Brokers Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Investigation Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was also named a Leader in The Aragon Research Study Globe for AI Representative Operating Systems in the ICC, 2025 as well as Aragon Study World for Intelligent Get In Touch With Facility, 2025. SAN RAMON, Calif.– (BUSINESS WIRE)–.
Five9 (Nasdaq: FIVN), provider of the Smart CX Platform, has been called a champion of the 2024 Aragon Research Technology Award for AI Contact Centers. Also, Five9 has been called an Innovator in two Aragon Research study Planet files: artificial intelligence Representative Operating Systems in the ICC, 2025, and Intelligent Contact Facility, 2025. This acknowledgment from Aragon Analysis underscores Five9’s position as an innovator in AI-elevated CX.
The AI Broker Platforms in the ICC, 2025 record roles Five9 as the absolute most
tactical supplier rated in
the document, realizing Five9 s calculated vision for AI-driven advancement in CX. At the primary of the advancement is actually Five9’s vision for The NEW CX where AI Agents and AI-empowered Human being Agents team up to supply hyper-personalized, simple consumer adventures. Through enabling organizations to deliver transformative customer interactions while reducing costs and also improving performance, Five9 is establishing brand-new requirements for AI-powered solutions in the connect with center business.
AI is foundational for generating awesome consumer adventures, and also our experts are actually recognized to become determined by AragonResearch study as impressive for our attempts to drive the intelligent get in touch with center forward, claimed Jonathan Rosenberg, Chief Innovation Policeman and Head of AI, Five9. Our focus has been actually, as well as will remain to be, assisting organizations provide those adventures with easy-to-use tools and also functionalities. Along with each brand-new innovation, our team take a step forward for both Five9 as well as for the sector as a whole.
The Aragon Research Innovation honor recognizes providers leveraging visionary use of innovation to not only adapt as markets modify, yet to definitely disrupt and also notify just how their markets are going to evolve. Five9 was officially offered with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Investigation honors event.Five9’s devotion to development, especially its own vision for combinationing artificial intelligence Agents as well as AI-empowered Person Representatives, is establishing a brand-new specification for exactly how organizations may deliver hyper-personalized and also seamless client expertises, said Jim Lundy, Founder, Chief Executive Officer and Lead Analyst, Aragon Investigation. This award and document recognition improves Five9’s commitment to providing AI advancements for CX.
Earlier this year, the provider presented brand-new improvements, including Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents, that completely transform the means providers come close to CX, driving much better end results for both consumers and representatives. About Five9. The Five9 Smart CX Platform, powered through Five9 Wizard AI, delivers an extensive room of services to power AI-elevated customer knowledge that supply far better business outcomes as well as Deliver Joy to CX.
Our linked cloud-native offering allows hyper-personalized customer knowledge and additional equipped workers, making every consumer communication extra linked, effortless, and also personal. Depended on through 2,500 +customers as well as 1,400+ companions around the globe, Five9 combines the electrical power of artificial intelligence, our platform, and also our individuals to drive AI-elevated CX.For more information, browse through www.five9.com. Engage with us @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Analysis, Inc. and/or its own Affiliates. All Civil liberties Set aside.
The id of an Aragon Research award victor is actually not an endorsement by Aragon Research study of any sort of merchant, item, or service. Scenery source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What primary awards carried out Five9( FIVN) gain in 2024 coming from Aragon Study? Five9 succeeded the 2024 Aragon Investigation Advancement Honor for AI Contact Centers and also was named a Leader in 2 Aragon Study World reports: artificial intelligence Agent Operating Systems in the ICC, 2025, as well as Intelligent Connect With Center, 2025.
What brand new AI products carried out Five9( FIVN) present in 2024? Five9 offered Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Brokers to improve client expertise control.Just how performs Five9’s( FIVN )BRAND NEW CX vision effect customer care? Five9’s brand new CX eyesight combines artificial intelligence Agents along with AI-empowered Individual Brokers to provide hyper-personalized, uncomplicated consumerknowledge while minimizing prices as well as improving effectiveness.
What was Five9’s( FIVN) key opening in the Aragon Analysis Entire world 2025 record? Five9was actually installed as one of the most critical supplier in the artificial intelligence Representative Operating Systems in the ICC, 2025 report, acknowledging their critical eyesight for AI-driven innovation in CX. When carried out Five9( FIVN) acquire the AragonResearch Technology
Honor
?
Five9 was actually officially offered with the honor on December 10, 2024, at the Aragon Transform 2024 honors ceremony.